Responsible Gaming at i89bd

Our Commitment to Responsible Gaming

i89bd was built with the belief that online gaming should be a form of entertainment — a way to enjoy cricket betting, live casino, slots, and more in a safe, controlled environment. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and every other corner of Bangladesh, gaming remains exactly that: an enjoyable pastime played for fun within comfortable personal limits.

However, we recognise that gambling can become problematic for some individuals. Problem gambling is a recognised condition that can affect anyone regardless of age, background, or financial status. i89bd takes its responsibility to those players seriously. We invest in responsible gaming tools, staff training, and player education so that every person who uses our platform has the support they need to make informed choices.

This page explains the responsible gaming tools available to all i89bd players, the warning signs of problem gambling, and how to get help if you or someone you know may be affected. We encourage every player to read this page carefully and to use the tools available to keep their gaming experience positive.

Setting Deposit Limits

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit before you start playing. i89bd allows every registered player to set a maximum deposit amount on a daily, weekly, or monthly cycle directly from within their account settings panel.

• Daily deposit limit: caps the total amount you can deposit in any 24-hour rolling period. Once reached, no further deposits are accepted until the next day begins.
• Weekly deposit limit: caps the total amount you can deposit across any 7-day rolling period. This gives you a longer-term view of your spending and helps prevent end-of-week impulse deposits.
• Monthly deposit limit: the broadest control, capping your total deposits over a 30-day rolling cycle. Ideal for players who prefer to budget their gaming spend on a salary or income cycle.
• Reducing your deposit limit: any reduction takes effect immediately and cannot be reversed for a minimum cooling-off period of 24 hours for daily limits and 7 days for weekly or monthly limits.
• Increasing your deposit limit: any request to increase a limit is subject to a mandatory 7-day waiting period before the increase takes effect. This cooling-off period is designed to prevent impulsive decisions made in the heat of play.

To set or adjust your deposit limit, log in to your i89bd account, navigate to the Account Settings section, and select Responsible Gaming. Your new limit will be shown on-screen once confirmed.

Self-Exclusion: Taking a Break

If you feel that your gambling is becoming difficult to control, or if you simply want to take a break from gaming for any reason, i89bd's self-exclusion tool gives you the ability to close your account to all gaming activity for a chosen period.

Self-exclusion periods available at i89bd are as follows:

• 30 days: a short break suitable for players who want to step away temporarily and reassess their gaming habits without a long-term commitment.
• 90 days: a medium-term break recommended for players who are experiencing recurring urges to chase losses or who find it difficult to stick to their set limits.
• 6 months: a longer exclusion period suited to players who recognise a more serious pattern of problem gambling and want an extended period of recovery and reflection.
• Permanent closure: an indefinite self-exclusion that closes your account permanently. This decision is final and cannot be reversed. Choose this option if you are certain you do not wish to gamble at i89bd again.

Understanding Problem Gambling

Problem gambling, sometimes called gambling disorder or compulsive gambling, refers to any gambling behaviour that disrupts your personal life, finances, or relationships. It is not simply about how much money you spend — it is about whether gambling is causing harm in any area of your life.

Gambling is a problem when it moves from a recreational choice to a compulsion. The following are common indicators that gambling may be becoming harmful:

• Spending more time or money gambling than you originally intended, despite planning to stop after a set limit.
• Chasing losses — continuing to gamble in an attempt to recover money that has already been lost, which often results in even greater losses.
• Borrowing money, selling possessions, or neglecting essential expenses such as rent, food, or utility bills in order to fund gambling activity.
• Feeling restless, irritable, or anxious when not gambling, or gambling to relieve stress, escape problems, or manage difficult emotions.
• Lying to family members, friends, or employers about the extent of your gambling or the time and money involved.

Recognising these signs early is important. The sooner a problem is identified, the easier it is to address. i89bd encourages any player who identifies with two or more of these indicators to use the self-exclusion tool or to contact our support team immediately.

Warning Signs to Watch For

Use the checklist below as a personal self-assessment. If any of these apply to you, please reach out for help — there is no shame in recognising a problem and asking for support.

• You have tried to cut back on gambling but found it difficult or impossible to stop.
• Gaming is taking time away from work, study, family, or other activities you used to enjoy.
• You feel anxious, depressed, or guilty after a gambling session, but still return to play again soon after.
• You have gambled with money needed for essential expenses such as food, transport, rent, or bills.
• Your relationships with family or friends have become strained because of your gambling habits.
• You hide your gambling activity from people close to you or feel the need to keep it secret.

Time-Out and Session Controls

A time-out is a shorter voluntary break from gambling, distinct from self-exclusion. i89bd offers time-out periods of 24 hours, 48 hours, and 7 days. During a time-out, your account remains open but you are unable to place bets, make deposits, or access any game. Your account balance is preserved and withdrawals can still be processed.

In addition to time-outs, i89bd provides session-level controls to help you manage your playtime in real time:

• Session duration limits: set a maximum playing time per session. When your limit is reached, you are automatically logged out and cannot log back in for a set cooling-off period.
• Loss limits: in addition to deposit limits, you may set a maximum loss threshold per session, per day, or per week. Once reached, further bets are blocked for the remainder of that period.
• Reality check notifications: receive timed pop-up alerts at 15, 30, or 60-minute intervals showing your session duration, net win or loss, and a prompt to continue or end your session.

All session controls can be activated or modified at any time from the Responsible Gaming section of your account settings. As with deposit limits, reductions take effect immediately while increases are subject to a mandatory review period.

Getting Help — You Are Not Alone

If you believe your gambling has become a problem, the most important step you can take is to talk to someone. Problem gambling is a recognised condition — it is not a character flaw, a sign of weakness, or something to be ashamed of. Many people across Bangladesh and around the world have successfully addressed problem gambling and gone on to lead fulfilling lives free from its effects.

i89bd's support team is available 24 hours a day, 7 days a week, in both English and Bengali. Our team is trained to handle responsible gaming conversations with care and confidentiality. If you contact us about a gambling concern, we will not judge you — we will listen, help you activate the appropriate account controls, and point you towards further resources.

We also encourage players to speak openly with trusted family members or friends. Sharing what you are going through with someone you trust is a powerful first step towards recovery. If you are in Dhaka, Chittagong, Sylhet, or any other city in Bangladesh and need professional support, please consult a licensed mental health professional or reach out to a local healthcare provider for guidance on specialist counselling services.

Protecting Young People

i89bd is an adults-only platform. No person under the age of 21 is permitted to register, deposit, or play. Age verification is conducted as part of the KYC process for all accounts, and any account found to be held by a minor will be closed immediately with all funds returned to the original payment source where possible.

• Use parental control software on any shared device to prevent underage access to online gambling platforms. Many free and paid parental control tools are available for Android and iOS devices used by families across Bangladesh.
• Never share your i89bd account login credentials, password, or bKash/Nagad PIN with anyone, including family members. Your account is personal and must only be used by the registered account holder.
• If you suspect that a minor has accessed your i89bd account or any other gambling platform, contact our support team immediately so we can take the appropriate protective action.
• Talk to your children honestly about the risks of gambling. Explaining from an early age that gambling is only for adults and that outcomes are based on chance — not skill or strategy — helps build a responsible understanding of gaming before they reach adulthood.